Tuesday 5 March 2019


09:00 - 11:00


09:00 - 09:10

Welcome Back

09:10 - 09:30

Trends Talk

Analysing the Changing Trends in Hospitality, Design, Customer Behaviour

How is hospitality changing with customer behaviour and how will it change over the next 5 years? A keynote on trends and how to match them with investors’ strategies.

09:30 - 09:50

CEO Panel

From the Inside Looking Out

A conversation on leading performance through innovation and opening up to models outside of traditional hospitality.

Sébastien Bazin – Chairman and CEO, AccorHotels

09:50 - 10:30

CEO Panel

A Brave New World: What Are the Opportunities in Alternative Models?

Now that hotels have gone mainstream, what are the most attractive alternatives within hotel categories to invest in? Examining the business behind the concepts of hostels, serviced apartments, resorts, co-living, co-working, extended stay, student accommodation and more.


Russell Kett – Chairman, HVS - London Office

In conversation with:

Marloes Knippenberg – CEO of International Hospitality Development, Kerten Capital

Kike Sarasola – President and Founder Room Mate Group

Oliver Winter – CEO and co-founder, a&o Hostels

10:30 - 10:40


Young Leader Award

10:40 - 11:30

Global CEO Panel

Adapting to Survive & Thrive: Hear from the CEOs Leading the Change

Five hospitality CEOs share their visions on how global hotel groups are adapting to changing economic conditions, travel trends, operational requirements, labour markets etc. How well do they know their customers, how can they serve their needs better? What can brands deliver in the future?


Colin Low – Executive Director, CBRE Hotels EMEA

In conversation with:

Ramón Aragonés – Chief Executive Officer, NH Hotel Group

Sonia Cheng – Chief Executive Officer, Rosewood Hotel Group

David Kong – Chief Executive Officer, Best Western International

Arne M. Sorenson – President and CEO, Marriott International

Thomas Willms – Chief Executive Officer, Deutsche Hospitality

11:30 - 12:00

Refreshments in exhibition

12:00 - 17:30


12:00 - 13:00


12:00 - 13:00

Breakout 1: Finance

The New Deal Hunters: The New Private Equity Firms Showing Interest in Hotels

Why are hotels increasingly attractive as an asset to private equity investors? As the cycle and metrics are working in hotels’ favours in the real estate investment market, who are the new investors looking to make deals and what are they drawn to?


Kristen Kozlowski – Senior Director, CBRE Hotels

In conversation with:

Christophe Beauvilain – Managing Partner, Pygmalion Capital Advisers LLP

12:00 - 13:00

Breakout 2: Asset Management

Asset Management: What’s It Worth?

Through case studies from finalists of the HAMA Awards, this session examines the requirement for asset management, how value increases can be achieved through asset management, and the role of the asset manager.

Rastko Djordjevic – Board Member, HAMA Europe Chapter, and EVP – Head of Asset Management EMEA, JLL Hotels & Hospitality Group

12:00 - 13:00

Breakout 3: Operational Models

Brand and Deliver: Managing Brand Standards

Hard brand, soft brand, independent hotel: what does a brand deliver for customers, developers, and owners? How much standardization is needed? What are the effects of brand requirements on design, construction, operations? 

Sophie Perret – Director, HVS London

Thomas Magnuson – CEO & Co-Founder, Magnuson Hotels

Michelle Woodley – President of Preferred Hotels & Resorts

Franck Gervais – CEO HotelServices Europe, AccorHotels

12:00 - 13:00

Breakout 4: Regional Outlook

Brace Yourself, Brexit is Happening… or Is It?

March 2019 marks the date of the UK leaving the EU: how is Brexit going to affect the British and European hospitality industry? Will the UK remain Europe’s most popular market? Who is going to be the beneficiary of Brexit?

Moderated by

Thomas Emanuel – Director, STR

Surinder Arora – Founder and Chairman, The Arora Group

Timan Gill – Marathon Asset Management

Kate Nicholls – CEO, UKHospitality

12:00 - 13:00

Breakout 5: Tech Hub

Get Tech for Success: Technology Implementation & The Impact on Profit

What is the risk/reward for hotels investing in technology? Examining whether and how being tech savvy increases the value of a hotel, and what is the best way to do it.

12:00 - 13:00

Breakout 6: Adjacent Spaces

Looking for Leisure: Opportunities for Investment in Resort Concepts

Resorts are increasingly attracting investors’ attention, but whether they are all-inclusive, lifestyle or luxury, business models vary as widely as the amenities that can be offered and the partners involved. How should investors, owners and operators approach the different resort concepts?

Luka Cvitan – Strategy, Capital Markets and IR, Arena Hospitality Group

Jörg Lindner – Managing Partner, 12.18. Investment Management GmbH

Nikos Hadjos – Director – Europe (Greece & Cyprus) International Hotel Development, Marriott International

Fernando Fernandez – Vice President of Development, Apple Leisure Group

Pablo Suarez – Chief Executive Officer, Blau Hotels & Resorts

Philip Bacon – Director, Planning and Development & Valuations, Horwath HTL

12:00 - 13:00

Breakout 7: F&B

Compliment of the Chef: Enhancing the F&B Offering to Generate Profit

How much are food and beverage offerings worth to a hotel? How do you create an F&B destination? Does F&B increase the value of an asset other than increasing occupancy? How does F&B stay current? 

Dirk Bakker – Chief Executive Officer Netherlands, Colliers International

Savvas Perdios – Chief Operations Officer, Louis Hotels

Jose Matheu – Chief Development Officer, Palladium Hotel Group

13:00 - 15:00


14:00 - 14:45


Short talks introducing the need-to-know points in each conference track.

15:00 - 16:00


15:00 - 16:00

Breakout 8: Finance

Negotiating Power: The Essential Tools for Closing the Deal

Once due diligence is done, how to negotiate the best deal? Looking at enterprise value to equity bridge, managing the auction process, best practice and points to avoid.

Christian Mole – Associate Partner, EY

Joanne Owen – Partner, Proskauer

Gary Jones – Chief Operating Officer, Aprirose Real Estate Investment

Sue-Lin Heng – Managing Director, Eastdil Secured

15:00 - 16:00

Breakout 9

Seeing the Bigger Picture: How to Maximise Revenue Beyond the Bedroom

How can hotels make money outside of lodging and monetise every square metre of hotel space? How to capture multiple use of hotel space? Can co-working and co-living spaces increase revenue, and what are the design and operational considerations? How to space plan your hotel? 


Roger A. Allen – Group CEO, Resources for Leisure Assets

In conversation with:

Jay Stein – Chief Executive Officer, Dream Hotel Group

Ronit Copeland – Managing Director, Copeland Hospitality

Michael Manz – Founder and Managing Partner, Swiss Hospitality & Partners

Marco Nijhof – Group Director of Hospitality & Guest Experience, Value Retail Management Ltd

15:00 - 16:00

Breakout 10: Operational Models

The Evolution of the Hotel Lease

What is the impact of the rise of leases on the market? Looking at the evolution of leases across varying markets and asset classes.


Marc Nelson – Director Investment Properties UK, CBRE

In conversation with:

Jaime Buxó – Chief Development Officer, Barceló Hotels & Resorts

Adam Konieczny – VP Business Development, Louvre Hotels Group

Sheima Salloum – Director, Eastdil Secured

David Kellett – Senior Director, Hotel Transactions, Invesco Real Estate

Valerie Schuermans – Vice President Business Development, Radisson Hotel Group

15:00 - 16:00

Breakout 11: Regional Outlook

Looking North: How to Unlock the Nordic Markets?

What are the challenges for international brands to enter the Nordic markets (Denmark, Finland, Iceland, Norway, Sweden)? Understanding the economic picture and hospitality market conditions in Nordic markets, the main stakeholders and the opportunities for international brands in a region dominated by local companies.

Christian Kielgast – Partner, Nordic Hotel Consulting

Martin Edsinger – Senior Vice President, KSL Capital

Dimitris Manikis – President and Managing Director EMEA, Wyndham Hotels & Resorts

Erik Möller – Director Development – Nordics, Marriott International

Jesper Engman – Vice President Business Development, Scandic

15:00 - 16:00

Breakout 12: Tech Hub

Blending Technology and the Customer Experience: How to Make it Work?

How to tie technology to the customer? As well as cutting costs and simplifying processes, technology is removing points of human interaction: how to balance human interaction and convenience? What technologies are essential for customers?


David Samson – Associate Director, Travel, Hospitality and Leisure (THL) Practice, Deloitte

In conversation with:

Maud Bailly – Chief Digital Officer, AccorHotels

Lisa Bovio – Chief Commercial Officer, Yotel

Víctor Fernández – CEO, Room Mate Group

Thomas Page – Partner, Head of Hotels & Leisure, CMS

15:00 - 16:00

Breakout 13: Adjacent Spaces

Stay Just a Little Bit Longer: The Rise of the Serviced Apartment

Previously a niche market, serviced apartments, aparthotels and co-living spaces are establishing themselves as an attractive investment proposition for a wider range of investors. What is the state of the market and what’s in it for investors, owners and operators?


Gesa Rohwedder – Head of Hospitality, ‎Drees & Sommer

In conversation with:

Robert Alley – Chief Operating Officer, Roomzzz Aparthotels

Ken Moore – Managing Director - EMEA Oakwood

15:00 - 16:00

Breakout 14: F&B

Form & Function: The Key Design Considerations for Hotel F&B Spaces

What are the major design considerations for restaurants and bars in hotels? How to design spaces that enhance the customer experience while increasing the value of the asset?


Heleri Rande – Consulting Editor & F&B Strategist, SUPPER Magazine

In conversation with:

Monika Moser – Managing Director — Europe, Wilson Associates

Tim Mutton – CEO and Founder, Blacksheep

Quentin Vicas – Director of International Development, Ducasse Paris

16:00 - 16:30

Refreshments in exhibition

16:30 - 17:30


16:30 - 17:30

Breakout 15: Finance

You Can Bank on It! Examining Institutional Interest in the Hotel Sector

As institutional investors are increasingly considering hotel investment, let’s examine what they are looking for when considering a hotel investment: What types of assets? What locations? What models are they favouring? Who’s taking the operating risk?


Karl Badstuber – Managing Director, JLL

In conversation with:

Andreas Löcher – Head of Acquisition & Sales Investment Management Hotels, Union Investment Real Estate

Laia Lahoz – Chief Assets and Development Officer, NH Hotel Group

16:30 - 17:30

Breakout 16: Asset Management

Integrating Wellness to Impact the Bottom Line

Understanding wellness as not just an add-on amenity but a concept that impacts profitability and asset value when integrated throughout the whole facility, from design to landscaping, materials used, F&B, staff training and more.


Claire Way – Managing Director, Spa Strategy

16:30 - 17:30

Breakout 17: Operational Models

Managing the Management Contracts: Do We Need to Simplify?

A source of debate between owners and operators, the consensus on management contracts is that they need to be simplified. What is causing the complexity? Are new types of management contracts (e.g. hybrid management agreements; contracts backed up by a lease) really making a difference? 

Paul Pisani – Senior Vice President Hotel Development, Corinthia Hotels

Aaron Greenman – Executive Vice President, Acquisitions & Development – EMEA, Interstate Hotels & Resorts

Willemijn Geels – Associate Vice President Development, Continental Europe, IHG

Rami Badr – Managing Director, Orion Capital Managers

Elias Hayek – Partner, Head of Global Hospitality and Leisure, Squire Patton Boggs

16:30 - 17:30

Breakout 18: Regional Outlook

Asian Investment: View from the East and the Impact on Global Hospitality

Who are the most active investors from the APAC region influencing global hotel investment and what are the push factors from their home markets driving global diversification?  


Kathrin Jung – Director, CBRE Hotels

In conversation with:

Piyaporn Ann Phanachet – Chief Executive Officer, U City

Abbas A. Rangwala – Head - Mergers & Acquisitions, InterGlobe Enterprises

Jonathan Lynch – of counsel, Dla Piper

16:30 - 17:30

Breakout 19: Tech Hub

Access All Areas: Reaching Consumers in the Digital World

How to know your customers and reach them through digital channels? Measuring customer behaviour, capturing their wishes and distribute to them via digital channels, including mobile offerings, social media and payment solutions.


Jorge Schoenenberger – Partner - THS EMEA Leader, Deloitte

In conversation with:

Tess Mattisson – Director of European Marketing, Choice Hotels

Susan Spinney – Vice President, Owner Relations, Lodging Partner Services, Expedia Group

Fernando Vives – Chief Commercial Officer, NH Hotel Group

Philipp S. Ingenillem – Partner, Online-Birds Hotel Marketing Solutions

16:30 - 17:30

Breakout 20: Adjacent Spaces

More for Your Money: A Guide to the Hostel Environment

Hostels, and more particularly branded hostels, have seen a considerable increase in interest from investors, lenders and operators: what makes this asset class so appealing to the investment community? Examining the hostel brands ranging from basic to upscale that are catering more than travelling students… and creating big returns for their investors.


Anna Friedrich – Associate Director, Christie & Co

In conversation with:

Navneet Bali – Chairman, MEININGER Hotels

Pierpaolo Iasci – Head of UK Real Estate Structured Finance, Société Générale

16:30 - 17:30

Breakout 21: F&B

Kitchen Confidential: F&B Success Stories

Case studies of successful F&B launches that have been a commercial success for hotels.

Jacques-Olivier Chauvin – CEO, Fauchon Hospitality

17:30 - 18:25

Hotel Tech

Experience Innovation: Tech start-up lightning pitches

A series of pitches from hospitality tech start-ups.

17:45 - 18:30

A Special Cocktail Appreciation Reception for First-Timers to IHIF

18:30 - 20:30

Gala Networking Reception - Hosted by IHG

IHG will surprise and spoil IHIF attendees and, as always, deliver the utmost in true InterContinental-style hospitality at our evening Gala Reception.

Hosted by

Questex Hospitality Group

Our Other Events

The Annual Hotel Conference (AHC)

9-10- October 2019
Manchester, UK

Mediterranean Resort & Hotel Real Estate Forum (MR&H)

Exact dates and location to be confirmed in due course

Israel Hotel Investment Summit (IHIS)

Exact dates and location to be confirmed in due course

Asia Pacific Hotel Investment Conference (APHIC)

Exact dates and location to be confirmed in due course